Terms of Service

Terms of Service

Effective Date: Jan 17, 2026

Welcome to My Native Smokes (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of www.mynativesmokes.com (the “Website”), including all purchases made through the Website.

By accessing or using our Website, you agree to be legally bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

You must be the legal age required to purchase tobacco products in your province or territory of residence to access or purchase products from this Website.

By placing an order, you confirm that:

  • You meet the legal minimum age required by applicable Canadian law.
  • The information you provide is truthful and accurate.
  • You are legally permitted to purchase the products ordered.

We reserve the right to request government-issued identification before processing any order and may refuse or cancel any order if age verification cannot be completed.

2. Tobacco Products

My Native Smokes sells tobacco products in accordance with applicable Canadian laws.

Our products are intended for legal personal use only.

Customers are responsible for ensuring that purchasing and possessing tobacco products complies with all federal, provincial, territorial, and local laws applicable to them.

We reserve the right to refuse service where prohibited by law.

3. Account Responsibility

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities that occur under your account.

Notify us immediately if you suspect unauthorized access.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing errors.
  • Refuse service to any customer for lawful reasons.

An order is accepted only once payment has been successfully processed and shipment has been confirmed.

5. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes, duties, and shipping charges will be calculated during checkout.

6. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method.
  • Payment information is accurate.

Orders may be delayed or cancelled if payment authorization cannot be obtained.

7. Shipping

Shipping times provided on the Website are estimates only.

We are not responsible for delays caused by:

  • Weather
  • Carrier delays
  • Customs
  • Remote delivery locations
  • Events beyond our reasonable control

Risk of loss transfers to the customer upon delivery.

Customers are responsible for providing accurate shipping information.

8. Age Verification at Delivery

Certain shipments may require age verification upon delivery.

The carrier may require valid government-issued photo identification.

Failure to provide acceptable identification may result in the shipment being returned without refund of applicable shipping costs.

9. Returns and Refunds

Due to the nature of tobacco products and applicable health regulations, tobacco products generally cannot be returned once shipped unless:

  • Required by law;
  • The wrong product was received;
  • Products arrived damaged;
  • Products were defective.

Customers must notify us within seven (7) days of delivery regarding any issues.

Approved refunds will be processed using the original payment method.

10. Product Availability

All products are subject to availability.

We reserve the right to:

  • Discontinue products
  • Limit inventory
  • Substitute packaging where appropriate
  • Correct listing errors

Product images are provided for illustration purposes only.

11. Intellectual Property

All content on this Website, including:

  • logos
  • graphics
  • photographs
  • text
  • product descriptions
  • software
  • website design

is owned by or licensed to My Native Smokes and is protected by Canadian intellectual property laws.

No content may be copied, reproduced, distributed, or modified without written permission.

12. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Distribute malware.
  • Interfere with Website functionality.
  • Use automated systems to scrape Website data.
  • Misrepresent your identity.

Violation of these Terms may result in termination of access.

13. Limitation of Liability

To the maximum extent permitted by Canadian law, My Native Smokes shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this Website or products purchased through it.

Our total liability shall not exceed the purchase price of the affected order.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

14. Disclaimer

The Website and its contents are provided “as is” and “as available.”

While we strive for accuracy, we do not guarantee that:

  • product descriptions are error-free;
  • pricing is always accurate;
  • the Website will be uninterrupted or error-free.

We reserve the right to correct any errors at any time.

15. Health Warning

Smoking causes serious health risks.

By purchasing tobacco products, customers acknowledge these risks and assume responsibility for their use.

16. Privacy

Your use of this Website is also governed by our Privacy Policy.

We collect, use, and disclose personal information in accordance with applicable Canadian privacy legislation.

17. Third-Party Services

The Website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or services of third parties.

18. Governing Law

These Terms shall be governed by the laws of the Province in which My Native Smokes operates and the applicable laws of Canada.

Any disputes shall be resolved in the courts having jurisdiction in that province.

19. Changes to These Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting to the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our Website.

Entire Agreement

These Terms constitute the entire agreement between you and My Native Smokes regarding your use of the Website and supersede all prior agreements relating to the subject matter herein.